safety, security,
comfort and companionship

- for life

Home Visits Support Programme

This Outreach Service involves Home Visitors meeting you in your own home and out in the community.

Who is eligible for the service?

Adults who live with enduring mental illness, who are referred to us by NHS teams.

What happens when I meet my Outreach Visitor?

You will meet with the Outreach Manager before an Outreach Support Worker is allocated to you.

At this initial meeting, you can discuss what you want help with, your interests and your goals, and discuss the timing of visits.

The Outreach Manager will introduce you to a Support Worker for your first session. The team will be in contact with you regularly to make sure you are happy with the service, and make any adjustments necessary. We want you to get the most out of this service, and for you and your Support Worker to enjoy spending time together.

If I have a Support Worker, what do I need to know?

We have a robust safeguarding policy in place, to make sure that both our Outreach Members and our Support Workers are protected at all times from anything that might be a risk. If you have any questions about any of this, please be sure to ask.

What happens next?

If you are interested in receiving support from one or both of our support services, please ask your Care Professional for a referral. Please be aware that, although our Outreach Service is expanding all the time, capacity is limited – so please be sure to ask your Care Professional to check that we are able to accept referrals in your area, before making a referral.

As soon as a suitable Support Worker is identified, we will contact you to arrange an introductory meeting.