safety, security,
comfort and companionship

- for life

Home Visits Support Programme

This service involves Volunteers meeting you in your own home and out in the community.

Who is eligible for the service?

Adults who live with enduring mental illness. We currently only offer these services to adults living in the New Forest or Southampton.

What happens when I meet my volunteer?

You will meet with the Volunteer Co-ordinator before meeting the Volunteer. At the support need assessment you can discuss what you want help with, your interests, your goals and any preferences you may have about the Volunteer. You can arrange what days and times you want to meet with the Volunteer each week.
The Co-ordinator will introduce you to the Volunteer for your first session. The Co-ordinator will be in contact with you regularly to make sure you are happy with the service and make any adjustments necessary. We want you to get the most out of the befriending, to enjoy the time you spend with the Volunteer.

If I have a volunteer, what do I need to know?

If you no longer want to meet with your Volunteer please contact the Co-ordinator. During visits is it very important that you are not effected by alcohol or non-prescribed drugs.
If you have a complaint about a volunteer, please contact the Volunteer Co-ordinator.
Volunteers cannot communicate or meet with you at any time outside of the agreed times confirmed in the agreement.

What happens next?

If you are interested in receiving support from one or both of our support services, please complete a referral form. As soon as a suitable Support Volunteer is identified, we will contact you to arrange an introductory meeting.