Outreach Home Visitor – Totton

Location:

Home – based in Totton

Hours:

Part time – 20 hours per week

Contract:

Initially a 1-year fixed term contract, funded by The National Lottery. There is the possibility of this role becoming permanent, subject to funding.

Salary:

Starting salary of £ 13,250 per annum, based upon a 20 hours working week.

Reporting to:

Outreach Programme Manager

Established in 2018, Hammersley Homes is a charity that provides support for life, for vulnerable adults who live with enduring mental health challenges. Our aim is to establish a nationwide network of Day Centres, Outreach Services and Supported Housing schemes. We focus upon increasing the quality of life of each individual we support, whilst decreasing the likelihood of their relapse into a mental health crisis. Implementing ongoing support provides an opportunity to notice if there is any notable decline in the individual’s health or wellbeing, and prevent crises.
Hammersley Homes has been awarded a grant from The National Lottery to further expand our Outreach Home Visiting Programme. As a result, we are now looking for an Outreach Home Visitor to join us on a 1-year fixed term contract, supporting clients in the Totton area. (There may be a possibility of contract extension, subject to securing funding beyond the initial period.)

Main purpose of this role

The Outreach Home Visitor will visit clients in their own homes or in community settings. Some aspects of the role can be completed working from home or from the Hammersley Home office which is located in Lymington.

The Outreach Home Visitor will support each client with company and tactful guidance, presenting options for the individual to make informed choices. They will work with the client to build confidence and promote self-care, happiness and contentment. They will encourage social contact and community integration where possible and they will make appropriate referrals for further support when desired / necessary.

A person-centred approach is adopted.

It is expected that each visit will last up to 2 hours, dependent upon the contract agreed with the client.

Please note that personal care is NOT a requirement of this role.

Principle duties

This role will involve:

  • Visiting clients in their own homes or in community settings.
  • Supporting clients to achieve personal goals by providing encouragement, advice and motivation.
  • Talking to clients about their needs and listening to their concerns, showing care and compassion.
  • Providing practical support; accompanying clients on shopping trips, attending health and social care appointments (as agreed by the Outreach Programme Manager), assisting with mail, using online technology etc.
  • Encouraging clients to look after their own home, personal hygiene and health.
  • Encouraging clients to engage within their local communities, supporting each to attend groups and events, participate in hobbies etc.
  • Supporting clients to maintain existing skills and develop new ones.
  • Supporting clients to achieve their personal goals and ambitions.
  • Observing and monitoring wellbeing, paying close attention to any changes in behaviour.
  • Recording notes accurately after each session.
  • Reporting any concerns, incidents or disclosures to the Outreach Programme Manager.
  • Routine completion of the Warwick Edinburgh Mental Wellbeing Scale (WEMWBS) questionnaire, to evaluate the impact of our Outreach Support Service.
  • Regular completion of Satisfaction Surveys.
  • Writing monthly reports for each client and sending these to the Outreach Programme Manager, before your monthly 1:1 meetings.
  • Completing 1:1 meetings with a small number of Volunteer Outreach Home Visitors.
  • Attending monthly team meetings.
  • Performing all duties in accordance with Hammersley Homes policies and procedures.
  • Adherence to the professional boundaries set out in Hammersley Homes Code of Conduct.
  • Completion of training deemed necessary for this role including First Aid, Mental Health Awareness, Equality and Diversity, GDPR and Safeguarding Adults.
  • Monthly submission of an expense claim for costs such as mileage and parking.
  • Supporting the Outreach Programme Manager with event management and risk assessments.

Any other duties, reasonably requested, and commensurate with your role.

Person Specification

Qualifications/Experience

  • Previous experience of supporting vulnerable individuals.
  • A driving license.

Skills, Abilities and Knowledge

  • A good understanding of the work of Hammersley Homes and a commitment to the vision and mission.
  • An approachable and friendly disposition with a clear understanding of, and the ability to manage, appropriate professional boundaries.
  • A good understanding of Safeguarding, confidentiality and informed consent.
  • An understanding of best practice in relation to GDPR and Equality and Diversity.
  • Comprehensive IT skills.
  • Confident communication skills and the ability to engage positively with a diverse range of individuals.
  • Empathy, kindness and patience.
  • Good observational skills and honesty.
  • Problem solving skills and initiative.
  • An understanding of mental illness.
  • Resilience.
  • Flexibility.
  • The ability to treat all individuals with dignity and respect.

A DBS check is a requirement of this role.

Application process

**Please email a CV and cover letter to our Outreach Programme Manager James White, explaining on no more than 1 side of A4 why you are interested in this role and why you feel you would be a suitable fit for the role**:

j.white@hammersleyhomes.org

Alternatively, please post a CV and cover letter to our office in Lymington, marked for the attention of James White.

Please call 01590 678726 if you would like any further information.

Closing date – we are actively interviewing applicants and will close this advertisement when a suitable candidate has been found.

Job Types: Part-time, Fixed term contract

Contract length: 12 months

Pay: £13,250.00 per year

Expected hours: 20 per week

Benefits:

  • Casual dress
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • GCSE or equivalent (preferred)

Experience:

  • supporting vulnerable clients: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: On the road

Reference ID: OHV – New Forest